Who are we?
Since 1985, American Televox, Inc. has been providing telecommunications services to the Greater Philadelphia area. Pennsylvania, New Jersey and Delaware customers are enjoying the dedication, excellence and care provided to them by the area's premier communications service provider.







We don't make telephones; we make telephones work better for your business. We don't make computers; we make computers work smarter for your business. We don't make cables; we install cables efficiently to make them connect your systems at the highest possible speeds. We don't make a lot of things; we do make a lot of things work better for your business!




American Televox, Inc. has a reputation for its "professional yet personal service" approach. We run rings around our competition while making friends with every new customer.
Your Single Source Communications Solution Provider
40 plus years in telephones. Not to mention the newest IP Telephony products, Data Networks, Voice Mail, Data Cabling, Long Distance and patch panels installed. A company that can wire your offices for the simplest telephone system to the most complex computer/data network available. From Telephone networks to Computer networks; from Cat3 to Cat6 Patch Panels, we do it all.







Telephone Systems, Voice Mail, Interactive Voice Systems, IP solutions.







Authorized dealer for Samsung, Comdial, Smarthome,  Covista, MACE Security products







State of the art Telephones, Key Systems and PBX's.







IP Telephones, IP Systems and Gateways.







Broadband Solutions, Voice Over IP, Point To Point







Networks - Patch Panels and Wireless LANs.







Wireless Security Products and Wireless Panic Button systems.




What else do we do?
As project managers or just your representatives, American Televox, Inc. places itself between you and your dial tone company. You never have to speak with the dial tone providers again.
Not only do we place your orders, but we follow through with the coordination of the installation of the orders with your various vendors. We insure a smooth installation by making sure that everyone involved is kept informed all the way through the process.
As part of our commitment to excellence:







Our stock of telephone parts is always larger than the customers needs.







Certified technical people trained and experienced.







We keep a fully programmed and ready to install "Disaster Backup" telephone system in stock.







Unique in the industry, as we are among the first to provide Patch Paneled telephone systems.




 


 




If you want the very best possible quality along with professionals you can really count on, choose American Televox, Inc. You know what they say? "The bitterness of poor quality remains long after the sweetness of a low price is gone."
We are authorized Samsung   and Comdial  dealers.
As authorized dealers for several top rated manufacturer's products, we take pride in proposing, installing and servicing systems with factory trained and authorized technicians. American Televox, Inc. currently services the local Wal-Mart, Blockbuster and many other "National Account" stores as "CrossCom National".







We were chosen over 15 years ago to be CrossCom's local service company for their national account program. Wal-Mart and many other large companies chose CrossCom to provide local telecommunication services for their local stores. CrossCom relies on us!
Wal-Mart replies on us too. When companies like Wal-Mart rely on our services, you can be sure that you will be treated right! From our fully equipped installation and service vehicles to our customer service people, we treat you like a friend and not a customer number.




Whether you need to simply add a jack for that newest modem or need an entire multi-building computer/telephone networking system designed and installed, American Televox, Inc. will do it right! You can be assured that, since 1985, we have taken care of our customers. Just ask Creative Health Services, Inc. of Pottstown, PA. They've been a customer since 1985. Executive Director, Roger Eppehimer says, "these guys are great. I don't think we could get along without them. They do all our network and telephone wiring. We are on our 6th telephone system with them for our many locations."
We are Cable and Wireless Network experts. (So you don't have to be) As professionals, fully trained in category 5e/category 6 cable networks, we take pride in every installation.







We install everything you need, from simple 12 port patch panels networks to the most sophisticated combination of wired and wireless networking equipment. From the jacks to the patch cords and even the switches and hubs. We do it all (minus the computers). Call on us today for a quote on a single cable to hundreds in your offices.




You will be pleasantly surprised at how fast you can reach a human as well as how great our value is.
Is your office "customer controlled" or "vendor controlled"?
Are you in charge or is your vendor? Is your office wired? We mean really "wired". At least one Category 5e LAN connection in every office; a least one Category 3 telephone cable in every office and the break room and lobby. Is it easy to move a phone from one office to another and KEEP the same extension or do you have to call your vendor to "program" the change?







At American Televox, Inc., we can install a patch panel for BOTH your LAN and Telephone system. Thus, allowing you to control where an individual’s extension goes. Keeping your LAN Switch ports connected to the same computer user even when she moves across the building. Just physically move your phone and computer and move the "patch cord" at the patch panel to match and that's it! No programming, no waiting, no invoices to pay, no hassle.




Between our normal weekday business hours of 8:00am and 5:00pm, our response time for routine repair calls is within one business day.  Emergency response time is within four business hours.   Routine additions, moves and changes are scheduled within three business days.  Twenty-four hour support is available at additional cost
If you are tired of the high costs of moving computers and phones ("vendor control"), give us a call and let us tell you how easy it is to change your system to "customer controlled" by installing patch panel control for your office computers and telephones. Patch Panel systems start as low as $199, installed, tested and certified as Cat5e/Cat3 for a 48 port (24 tel/24LAN) wall mounted system. All cables from all locations for both telephones and computers must terminate in the same location.  Call,  or visit us to see how we can  empower your company.